Process: Helpdesk – Post Sales
Key Highlights:
Results:
- Managed 5x the normal volume during their largest sale. Last year we handled 3M+ calls with 0 escalation
0.2 Million +
Transaction/Month
Voice & Non-Voice Support
99%
Accuracy
Process: Helpdesk – Post Sales
Key Highlights:
Results:
0.2 Million +
Transaction/Month
Voice & Non-Voice Support
99%
Accuracy