Process: Conversational AI – Training and Validation

Key Highlights:

A cloud-based customer-support software firm

.

Intent Validation of chats

.

Named Entity Tagging

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Similar Ticket Relevancy & Ranking

.

Results: 

  • Delivering accuracy beyond expectation.
  • Improving the efficiency of their Conversational AI Platform

 

0.59 Million +
Algorithm Queries Solved

Training data set
preparation & validation

99.31%
Accuracy